In its most recent update, WhatsApp has introduced its new application which is used for business. This application will be soon available worldwide and it can be a great tool for small businesses. This application which is called WhatsApp business is only available for Android devices now, but it will be available for iOS device soon. This new feature of WhatsApp, which has been introduced as an stand-alone application, is a great tool for creating an effective connection between the two ends of a business exchange. You can create a business account on this application and offer information such as address, a summary of your business, email address, and website to your customers. n this article, I will take a look at all the features offered by this new WhatsApp application. You can also have the direct link to download this application. So read along to stay tuned.
Features of WhatsApp Business
We all know WhatsApp as an application which is rich with marvelous features and this new app is also no exception. By usng this application, you can simply find out if you are dealing with a person or a business company as there is a separate section for business accounts. When you work with these accounts for a while, WhatsApp will verify them and their phone number will be verified as well.
After you have created your business account on WhatsApp, you can start using all the features offered by WhatsApp Business. One of the most useful features of this new WhatsApp for your business is a feature called Smart Messaging Tool. Much like what we already have on Facebook, this feature allows you to create a list of messages that you use most often and speed up your response for your customers. You can also set an automatic message for your customers to tell them how longer they will need to wait for your response. In addition, you can set an introductory message which will be sent to your customers in the beginning of every conversation.
Business owners can also access their WhatsApp account via desktop or web-based version of WhatsApp. This will allow them to have a direct access to all the sent, received, read, and replied messages.
Another feature of this application is that only business owners are required to download and install WhatsApp Business. Your customers will not need to install any thing. They can actually contact you with their regular WhatsApp account that they already have.
But what you definitely need to know is that you can use your WhatsApp business account to send thousands of advertisement messages for people. What you need to consider is that WhatsApp users can always report block business accounts or report them as spam. Also, business accounts can only contact people who have previously provided them with their phone numbers.
Download WhatsApp Business for Android
WhatsApp is definitely the most popular messaging application with over 1 billion active users from around the world. This vast number of users can be a great opportunity for small businesses to attract people to their products. This application is specifically useful for businesses which work online such as selling online products.
Considering all these factors, it seems that WhatsApp business will soon become one of the most popular messaging apps among business owners. This application tries to make it easy for business owners to contact their customers and it is of course a great tool for customers as they can receive support faster and easier. If you are interested in using this application on your Android device, you can use the below link to download it. As I mentioned earlier, the iOS version is not available now but it will be available soon.
